Dish Network FAQ : Why do I need a phone line connected to my Dish Network receiver?

A phone line connection is required in order to provide non-interrupted programming. The phone line will not interfere with your telephone use. If the Dish Network receiver is using the telephone line and someone picks up the telephone, the Dish Network receiver will immediately stop and try again later. The same will be done if a call is received. The Dish Network receiver will only use a toll free (800) number. This provides continuous access to DISH Network Pay-Per-View movies and events and allows use of the Customer Support Application and other Interactive TV applications on channel 100.

DISH Network Pay-Per-View purchases are stored within your receiver and limited to a specific purchase amount. The phone line connection allows your DISH Network Pay-Per-View purchases to download automatically and be processed by our computers. These purchases are then applied to your regular bill.

A phone line connection is also required with some of the features of dish home Interactive TV on channel 100. “dish home” is available on the models 3900, 4900, 111, 301, 311, 322, 501/508/510, 522, 625, 721, 811, and 942.

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